What are your wax melts made from?
All of our wax melts are made with high quality EcoSoy Wax, which allows for a fantastic scent throw. It is therefore eco-friendly and can be disposed of in with compost.
Yes absolutely! If you are lucky enough to live near Enfield, North London, you can arrange collection free of charge. This will have to be arranged over email. Select Local collection for this option at checkout.
All of our wax melts are made with high quality EcoSoy Wax, which allows for a fantastic scent throw. It is therefore eco-friendly and can be disposed of in with compost.
How big are the Snap Bars?
Snap Bars are made into a 5 bar block with a set weight of 50g.
The dimensions of the bar are 115 x 45 x 13mm.
These bars are packaged in glassine bags which are fully biodegradable.
What are you doing to be environmentally friendly?
We are a very eco conscious brand and we try our best to source Eco friendly and cruelty free products when making our wax melts. Here is a list of our products and how they are Eco friendly and cruelty free:
- Soy Wax - 100% vegan and cruelty free, derived from vegetables and sustainably sourced.
- Fragrance Oil - 100% cruelty free and vegan
- Glitters - 100% biodegradable
- Mica - 100% vegan, cruelty free and sustainably sourced
- Wax Dye - 100% vegan and cruelty free
- Snap Bar and shapes packaging - made from glassine so they are fully compostable/biodegradable.
- Shredded Paper - made from 100% recycled paper and is fully biodegradable
- Postage boxes - recyclable, biodegradable and reusable
I am Vegan - Can i use your wax melts?
Yes absolutely! The soy wax that we use is vegan and we ensure all colouring, fragrance and glitter is also vegan.
Yes absolutely! The soy wax that we use is vegan and we ensure all colouring, fragrance and glitter is also vegan.
How big are your Sample Sizes?
The perfect size for you to test out your possible new favourite scents, sample sizes are 10g in weight.
Could I be allergic to your Wax Melts?
Unfortunatly, some people may have reactions to any wax metls, dependant on the fragrance oil used. For a full list of allergens, please contact us and we can provide them for you.
Can I use the melts in both a tealight and eletric burner?
Yes! The melts are made so that they can be used on both an eletric and tealight burner. However, a tealight burner often has a stronger scent throw.
How do I clean my Burner?
When the wax is slightly melted, you can pop most of it out (it will slide right out after approximately 30 seconds). Then, use a cotton pad to soak and remove the excess wax left over and your burner will be ready for a new scent :)
How do I use Wax Melts safely?
- Keep burners away from pets and children.
- Always use within sight and never leave unattended.
- Always place burner on a flat non-combustable surface.
- DO NOT move the burner or wax melt until completley cool.
- Only ever use unscented tea lights.
- Do not eat.
- Unlike candles wax melts will not evaporate. You can reuse the wax several times until the fragrance has dispersed
What delivery options do you offer?
We offer both first and second class post with Royal Mail. First class is tracked 24 and second class is tracked 48.
Delivery is 1-2 days from dispatch if 1st class and 2-3 days from dispatch if second class. I will always try to dispatch as soon as possible but turnaround times can be 2-3 days depending on peak/non peak times. A dispatch email will always be provided once it has been posted.
Can I Collect?
Delivery is 1-2 days from dispatch if 1st class and 2-3 days from dispatch if second class. I will always try to dispatch as soon as possible but turnaround times can be 2-3 days depending on peak/non peak times. A dispatch email will always be provided once it has been posted.
Can I Collect?
Yes absolutely! If you are lucky enough to live near Enfield, North London, you can arrange collection free of charge. This will have to be arranged over email. Select Local collection for this option at checkout.
There is smoke coming from my burner - help!
When using the correct sized burner and a 4 hour tealight, the only smoke that should be seen is a white colour. White smoke is the fragrance oil within the Wax being burned and released into the air.
Should there be any smoke other than white - immediately extinguish the tea light flame and proceed with caution. Smoke of another colour other than white, could be caused by a tea light of a larger size causing the Wax to overheat. This can be VERY dangerous.